Bathshack.com (Ballymena)

DAYS HOURS MINUTES SECONDS £499.00 £729.00 Baltimore 600mm Bathroom Bundle - Bardolino Oak (12600) £249.00 £1,573.00 Eliseo Ricci Instant Boiling Water Kitchen Tap - Chrome (12607) £399.00 £899.00 Viktor Benson Arc Flat Top Freestanding Bath with Modern Black Feet (11251) £129.00 £285.00 Nuie Harmony Close Coupled Toilet & Soft Close Seat (12145) £99.00 £450.00 Hudson Reed Finesse Designer Heated Towel Radiator (12773) £69.00 £228.00 Tiana 600 x 400mm LED Mirror (12505) £999.00 £2,348.00 Kingsbury Classic Curved 1200mm Vanity Unit, Marble Worktop & Ceramic Basin - Grey (13502) £119.00 £149.00 Eliseo Ricci Pro Round Thermostatic Rain Shower (11108) Bathroom Inspiration Need ideas for your new bathroom? Shop the Look Bathroom Planner Need help designing your dream bathroom? Start Now Visit our Showrooms Pop into one of our fantastic showrooms! Visit Us

Mark G
5 Star
Sarah was incredibly helpful and amazing to deal with!! My other half and I have varying tastes, and Sarah was able to keep both of us more than happy with a whole new bathroom suite (tiles and all) We popped in a few times and each time we were made very welcome and nothing was any trouble. We will certainly be back when we buy a new house! Sarah and the team, thank you soo much, we couldn’t have asked for better service!
Tuesday 10th May 2022

Ewan Harkness
1 Star
I have posted a copy of my parting email to customer services. My initial contact (Natasha) contracted covid 19 and I hope she makes a full and healthy recovery. Jakki picked up where she left off and compltely failed to achieve anything. I'm not sure if her hands are tied or she didn't follow up any parts requests, all I know is I wasted four months chasing it up. I waited four months and sent numerous emails and phone calls but to no avail. Most of the cheap plastic fittings broke or gave up within two to three years. I ended up replacing whole units like toilet seats by sourcing them on ebay and amazon. Don't waste your time contacting customer services. Great sales staff but zero after sales. Hello Jakki Another month and no contact. I realise that COVID has affected us all, but this entire episode has been a farce over a 4 month period. No reply to emails and phone calls unanswered. I have sourced two toilet seats after total inaction regarding my initial inquiry for parts and despite assurances no more contact or action has been taken on your behalf. I will source my replacement handles and hinges from a more reputable supplier and will share my experience online. May I congratulate your sales staff on a great job but the after service was a 100 percent fail. Goodbye Ewan Harkness
Monday 10th May 2021

Lizzy Corsby
1 Star
Please!! DO NOT use their recommended plumber. Our ensuite was fitted in March 2020 and we had problems with broken tiles and our shower leaking from the word go. We made the mistake of paying them for a terrible service. Several failed attempts later to get them back to fix it and we've had to find a new plumber to fix the dreadful job done by your recommended plumber, as once he took our money, he didn't care. Not the stress or added expense a family needs when expecting a baby.
Sunday 5th September 2021

J C
1 Star
Delivered broke toilet seat and wouldnt change it. Tried to charge £45 or something for a replacement as we didnt check it in 24/48 hours. Partner got delivery from driver. HE unloaded it at house and it sat there untouched for a week till plumber was able to install. Unless plumber lifted toilet seat in box and smashed it off wall before he fitted it (as they do) it was DELIVERED BROKE in box. So regarding this isnt even worth £20 and they were telling us it was 60 but we can have it for 45, be careful what you do with this lot as i wouldnt like to be replacing toilet at £400 we bought off them which came in broke packaging but was fortunately ok. Rubbish Stay Clear.
Friday 29th October 2021

Martin Hanna
5 Star
Went to Bathshack and spoke to Sarah. She was amazing so friendly and helpful. When we arrived she greeted us and have us time to browse around the showroom. We ordered a full bathroom suite. Even though Bathshack where dearer than a previous quote we got from water,shed we still went with them as we felt the customer service was much better. Highly recommended.
Saturday 1st May 2021