Boiler HealthCare Limited

During this period of uncertainty Boiler HealthCare & CHC Building Company is continuing to operate normally, in what is a very fluid situation.Our staff are working extremely hard, along with our suppliers to fulfil all works in a timely and sensible manner.However please be advised that some orders/deliveries may take a day or two longer to be delivered to us.We greatly appreciate your understanding and continued support during this challenging period for us all.We would like all of our customers to know that we have implemented Government & NHS Guidelines to protect our workforce & customers and these will remain in place. In addition to following the Government guidelines on COVID-19 we are also recommending taking extra precautions such as:* Wipe all surfaces you need to touch with antibacterial wipes before and after use* Maintain a safe distance from the customer* Do not accept food or drinks* Avoid handshaking or unnecessary contact with colleagues and customers* After leaving the premises, clean all your equipment with anti-bacterial wipes and wash your hand thoroughly* Wear appropriate PPE before entering the property Established in 1989, Boiler Healthcare provides boiler services and maintenance, emergency boiler breakdown assistance, and many other gas engineering services across Folkestone, Kent, and the surrounding areas. It became apparent, over the past 30 years, that clients were asking if such a dependable company could offer other services outside of boiler repairs and servicing. Over the past 3 decades, our company has included many other useful services into our repertoire, such as plumbing and bathroom installations and also setting up a subsidiary building repairs service under the name of Complete Housecare, too. Contact us today for further information on our services.

Charlene Odetola
5 Star
My husband; Shaun spoke to Mark who was friendly, efficient and effective! Thanks again Mark! We had an issue with our hot water and Mark gave us a few tips for FREE, such generosity is rare in the world today, thanks again!
Monday 4th April 2022

Jeremy Field
5 Star
Absolutely Excellent - I needed a repair & service to my boiler and a previous company suggested a new boiler was required! Boiler Healthcare came out, established the issues and make arrangements to come back and fix with all the necessary parts. Sarah kept me up to date at all times and Martin was detailed in what was wrong and what what needed to be done. Thank you so much for your professionalism, your courtesy & all you considerable help. Your business deserves every success.
Monday 24th January 2022

Paris Cook
1 Star
I have used this company several times to service boilers at my two properties and they have always done that job efficiently without any problems. On my most recent occasion however the tenant stated the boiler kept having to be reset, so I tasked Boiler healthcare to diagnose the problem and rectify. Knowing it was a dated system I also enquired a price to have a more modern thermostat installed to help reduce the tenants bills. So boilerhealthcare advise me I need a new programmer, room thermostat and x2 trv radiator valves (under a tenner each from screwfix) and the total cost will be £311 plus VAT. I then ask them how much the wall thermostat is of the cost thinking its quite expensive and assuming it's the programmer that's causing the reset fault. I'm told the difference is negligible so I agree to proceed. I then send them an email asking to confirm if the change of programmer is due to the fault or to make the wall thermostat compatible with the system. I get a response that fails to answer the question and basically says there may be a fault with the programmer or it could be user error. I ask which is it and get no answer. I then cancel the repair. Subsequent research shows that I can in fact get the latest smart Hive controller to replace the current programmer and thermostat for £250 including vat and Installation. I find a different boiler company who attend, confirm the system is compatible and it will be £250. They also confirm the reset issue is to do with the current programmer so this will solve the issue. I have no idea what programmer and thermostat boilerhealthcare were proposing to fit. But when the latest market leading recommended product is £250 and they really had no idea what the problem was I feel they firstly mislead and secondly tried to rip me of. This episode means I will now go elsewhere for all future issues and services. Very disappointed.
Saturday 21st May 2022

Jonathan Risby
4 Star
Recommended. Used on a number of occasions and have always been good.
Friday 12th February 2021

Tom Henderson
5 Star
Excellent quality of work and great service
Thursday 22nd April 2021