Cairngorm Group

Stacey McNicholl
1 Star
Well I've waited since Jun 2021 to get a new tilt turn window and Velux fitted by Cairngorm Group Yesterday they came out to the fit the Velux and this is what I was left with.....a shoddy mess! My roof tiles have been left in such a mess and some aren't even fully down. After calling them back to the job yesterday they sent the joiner who, as expected could not do anything about the tiles other than try and use sealant to help. He himself said the roof should not have been left in such a way. To add to this the workmen used a petrol chainsaw in my open plan home without ventilation and warning resulting with my 4 month old son in direct contact of the fumes and being deafened by fire alarms. Luckily he seems okay. Today I've rang numerous times to be told I'll be called back or that there are no directors in the the building to discuss and get this matter resolved. Personally I feel like I've been fobbed off. I'm angry but most of all I'm disappointed. I've waited so long for this project to be carried out and we thought we were using a professional company, how wrong we seem to have been.
Wednesday 2nd February 2022

Alison MacAskill
3 Star
Good quality conservatory built at end of last year. All tradesmen pleasant and worked efficiently to a high standard. Sadly communication from management was non existent and we never knew when to expect workers to show up. Phone calls never returned and appeared to be a distinct lack of planning from the managers.
Thursday 13th January 2022

nicholas mcnicholl
1 Star
Well I've waited since Jun 2021 to get a new tilt turn window and Velux fitted by Cairngorm Group Yesterday they came out to the fit the Velux and this is what I was left with.....a shoddy mess! My roof tiles have been left in such a mess and some aren't even fully down. After calling them back to the job yesterday they sent the joiner who, as expected could not do anything about the tiles other than try and use sealant to help. He himself said the roof should not have been left in such a way. To add to this the workmen used a petrol chainsaw in my open plan home without ventilation and warning resulting with my 4 month old son in direct contact of the fumes and being deafened by fire alarms. Luckily he seems okay. Today I've rang numerous times to be told I'll be called back or that there are no directors in the the building to discuss and get this matter resolved. Personally I feel like I've been fobbed off. I'm angry but most of all I'm disappointed. I've waited so long for this project to be carried out and we thought we were using a professional company, how wrong we seem to have been.
Thursday 3rd February 2022

Mac
1 Star
Really bad experience with this company from beginning to end. My advice make sure whatever you agree with them is in writing or beter still don't use them at all. They are also very expensive and there are other quality companies out there.
Saturday 25th December 2021

david last
1 Star
If you want to avoid overwhelming feelings of regret and distress stay well clear of this company
Saturday 14th May 2022