Central Bathrooms Ltd

Pauline Rousell
5 Star
Am very pleased with my new Bathroom. Excellent finish. I can't fault it. Very nice considerate workmen. Wouldn't hesitate to use them again. It was worth paying for quality.
Sunday 19th September 2021

Simon Fletcher
5 Star
We decided that we needed our bathroom replaced into a wet-room but where to go and the cost? We went to three bathroom installers and after looking around decided to go with Central Bathrooms, a family run company and the best decision we have made. Luke told us it would take approx 2 weeks all they needed was a 10% deposit or the price and the rest when the bathroom was finished. He explained how all the items in the wet-room worked. As I have worked in the contracts business all my life I was very impressed with the quality, workmanship and the finish we got. A hidden Gem! Michael Hartland
Saturday 4th November 2017

Renastone Building & Paving
5 Star
The best bathroom business in Evesham! Always a great service! Thanks Luke.
Thursday 17th August 2017

Valeria Romano
1 Star
I bought an item from this company's eBay website. The item I received was faulty and the seller's is not at all cooperative. They took more than two months to refund for the item and even longer to refund my shipping costs for the faulty item. They have no understanding whatsoever of the Distant Selling Regulation law )or they pretend not to know in the hope that their customers are ignorant on the matter?). It took me several emails, lot of time and of course immense grief to go through this. I have also found Luke, the person I dealt with's personal attitude, communication, and manners in writing lacking any form of polite standards and professionalism. The latter has caused of an exacerbation the bad impression I have of the company as well as great distress.
Friday 30th October 2015

Yolanda Jones
1 Star
Please see new information added on 16/5/16 below. DO NOT BUY FROM THIS COMPANY!! They trade through eBay. Very bad customer service. I bought a tap in October 2015, I had it fitted in November 2015 and I noticed it was dripping. I messaged them and Luke promised to speak to his technical team, but this did not happen. I sent numerous messages to Luke and to date this issue has not been resolved. He stated the he sent me the part, but I have never received it. I suggested he contact the delivery service he used but he insists he sent it and his messages implies that I may have it. He also has the cheek to say that he has done everything to resolve this issue even though it has been over 6 months. His messages are accusing me of being dishonest & his customer services skill are unprofessional. Very disappointed with the service and to date I still have a faulty tap and unable to use it. Luke is not answering my calls or responding to my messages. NEW INFORMATION DATED 16/5/16 - I contacted Bristan to see if I could buy the part for the tap. I was surprised to be told that the tap I bought was from a company called, John Sydney that went bust in 2012. It appears that Central Bathrooms bought the old stock and are selling them to the public. The tap I have is obsolete therefore I cannot get the part that I need. I feel that Luke is aware of this hence why he hasn't responded to my messages or telephone calls. He did suggest I send the tap back at my cost and he will let me know if it's an installation problem. But I checked their website & they do not have the part I need. So how did he send me the part in the first place and why should I trust him by sending the tap back to the company, I think I know what the answer would be. Bristan was also not happy that this company was trading with items in their name & treating customers unprofessionally & dishonestly, which is giving them a bad name & have agreed to look into it. So there you go, I have a tap that is dripping and Central bathrooms are not assisting. They cannot treat customers this way and think they can get away with it. I will be notifying Trading Standards. PLEASE DO NOT LET THIS HAPPEN TO YOU. I REITERATE DO NOT USE THIS COMPANY!!!
Tuesday 17th May 2016