Genie Solutions

Construction

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Website | 01983 210295
Mill Hill Rd, Cowes, Newport PO31 7EN, UK

Opening Hours:
Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed


Area Served:
Within 4 miles (6.4km) of Mill Hill Rd, Cowes, Newport PO31 7EN, UK
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Google Rating: 4.1 out of 5 stars (14 total ratings)

Jennie Lewis
5 Star
The Genie team did a fabulous job last year with our garage conversion so we didn’t hesitate to use them again for a bathroom and bedroom refit - the results are truly stunning. Highly recommended.
Thursday 5th August 2021
Amy Sawyer
1 Star
Final payment made, told Building Control certificate would arrive in post, months later had to chase up with BC to find final inspection hadn't even been done and there were unfinished jobs to be completed before he could sign off. Tried to charge extra for simple drainage requested by BC, this was already quoted for under groundworks and drainage amounting to thousands in agreed quote, owner became rude and disrespectful when asked about this. Project stop start, took double time because of being on other jobs. Shoddy plumbing, bifold doors don't shut properly. Long list of problems. Avoid.
Monday 2nd August 2021
Michael Black
5 Star
Genie Solutions recently did the most excellent job on our garage conversion. There was easy communication throughout with close attention to detail, and the employees were clean, friendly, helpful and especially considerate during lockdown - real professionals. We would certainly recommend.
Friday 9th October 2020
Debra Robinson, Shanklin
1 Star
I always use Checkatrade for obvious reasons, but recently had a very poor experience with Genie Solutions of Cowes who state on their website "Satisfaction Guaranteed". It was a farce from beginning to end - Incorrect quotes, incorrect items ordered for our kitchen, damages to wall in another room, broken tile, left sink out in garden for 2 days uncovered despite me asking them to take great care of our existing sink, it ended up completely covered with sawdust and the kitchen fitter then smashed the corner of the sink - they did replace the sink, but then covered the newly installed sink in paint, which they then had to come back to clean. Items quoted for were not supplied - An extra 280.00 was added to confirmation of costs email with no reason for this. Mismatching cupboard was ordered and cupboards were hung very unprofessionally gesture or - the pelmet went full length one side and was cut short the other side of cupboards and the sides of cupboards overhung the bottom pelmet at different lengths.ignited I asked Scott Rice of Genie Solutions to attend the property to have a look at the state of the cupboards, giving him a chance to rectify the many problems, but he refuses to do so. I paid 60% of the total cost on the first day as requested but wanted them to amend the incorrect invoice - it took two weeks, complaints, from me and threats from Scott Rice before they eventually amended invoice to take the incorrect cupboard into consideration. However no-one has explained the costs in the email that are £280.00 less than the final invoice. Despite being a member of Checkatrade I have received several threats from Scott including adding interest to the account under a Commercial Act that does not cover Domestic Customers, threats with Court Action and CCJ's despite the fact that Genie refuse to offer a solution to the shoddy, unprofessional installation of cabinets. It has been so stressful and the kitchen cabinets still look very unprofessional. I would never recommend this company to anyone. I would be happy for someone to look at the cupboards which I have asked for but been ignored for over 2 weeks, so hopefully this is not just an empty gesture.
Wednesday 26th May 2021
Samuel
5 Star
Genie solutions provided an excellent service on my property. I initially had my windows done with this company but after the outstanding job I later had a conservatory built. The employee's were polite, clean and extremely helpful. 5/5 would recommend.
Monday 27th January 2020