Howdens - Binley

Name: Howdens - Binley
Address: Unit 5 Golden Acres Ln, CV3 2RT, England
Telephone: 024 7690 0200
Price range: £50 to £25000

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Website | 024 7690 0200
Unit 5 Golden Acres Ln, Binley Industrial Estate, Coventry CV3 2RT, UK

Opening Hours:
Monday: 7:30 AM – 5:00 PM
Tuesday: 7:30 AM – 5:00 PM
Wednesday: 7:30 AM – 5:00 PM
Thursday: 7:30 AM – 5:00 PM
Friday: 7:30 AM – 5:00 PM
Saturday: 8:00 AM – 12:00 PM
Sunday: Closed

Area Served:
Within 4 miles (6.4km) of Unit 5 Golden Acres Ln, Binley Industrial Estate, Coventry CV3 2RT, UK
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Howdens kitchensHowdens kitchens, Dont believe in any comments they may make with this review...

I have not received any final response! my reply to the comment about contacting customer service is that your customer service is as bad at doing anything constructive as the store was. They were informed of the situation and did nothing so what is the point of contacting tjem again? see if i get an answer below with this question. What is your policy for customers to escalate a complaint, after using customer service? So I made a review which is written below. This is however the only way I am able to reply to their reply! What I got was a standard reply from Howdens saying someone will be looking into this. the same exact reply I received via FB. Then nothing happens! All it does is it looks like they are sorting it but it just gets transferred to private emails and then nothing happens. Weeks then go by, as this has, and I suspect people just give up! which is obviously what they want, not to actually help their customers. Howdens are a complete waste of time with regards to their kitchen ns...all good until there is a problem....their designer and also the manager who checked over everything failed to make adjustments in an island overhang....ends up costing us an extra £750! Completely their fault and yet no help at all. and in fact silence from them when asked what are they going to do. I was told only told contact their customer service and that was a complete waste of time. This was in Binley, Coventry.

Gary Parmley

Google Rating: 4.3 out of 5 stars (32 total ratings)

Tej Joshi
4 Star
Friendly staff and great designs Waiting for a quote but very helpful and make you think about exactly what you need. Designs were drawn up quickly with varying options. Print outs were given of all the options to take away. All I one sitting, which took about an hour No time wasting like 4 appointments at Wren!
Thursday 8th September 2022

Rob Garrigan
5 Star
Always helpful, pleasant and very knowledgeable. Every member of staff always go the extra mile. As a small carpentry company the level of service is appreciated. Acorn joinery and maintenance
Sunday 6th November 2022

Troy Grant
4 Star
*Rating edited as I accidentally gave it 1 star when I meant to swipe the notification off screen. Mark was very helpful during an extremely busy time, and helped us get our fantastic kitchen sorted. We're over the moon with it and it's made our house a home ❤️ 😊🙏🏾
Sunday 30th May 2021

Josef Collins
5 Star
We're really happy with our kitchen but more importantly the service from this branch was exceptional. Especially from Mark who even visited us on his own time to resolve some problems that we no fault of his or Howdens.
Tuesday 17th November 2020

Craig Shellard
5 Star
Had my kitchen designed here by Naeem. What an absolute star... Gave me that much discount that in the end if felt like he paid me...!!! Keep up the good work son. :)
Saturday 14th March 2020

Howdens - Binley

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