Howdens – Chippenham

Mary Fiona Parsons
3 Star
Distinct opportunity to improve obstructive customer service...... I called for help sourcing kitchen unit accessories for our aged Howdens kitchen, verbal order accepted with no order confirmation. Great. On collection, the *actual* huffing and eye rolling by the woman behind the counter was extremely surprising. Appeared unable to problem solve being "not trade" (which wasn't explained, only that it was my problem I didn't have a number and had a sense she was turning me away at that point!) Thankfully, her colleague was able to find the order on the system with my details as she hadn't been able to. Trade or not, I can't imagine 'rude and inflexible' are what Howdens are going for? (Hinges were great, btw.)
Thursday 5th May 2022

ROBERT MENGHINI. LOWBOURNE CLASSIC VEHICLES
5 Star
Excellent service and excellent quality, staff are awesome 👌
Saturday 30th April 2022

Fran Garrett
5 Star
Great service at this branch. Dealt with Karen, who was super fast, efficient and a pleasure to deal with. Order delivered to site within 24 hours!
Thursday 15th July 2021

Larry Purkiss
5 Star
We recently had a new kitchen designed and supplied by Howdens at Chippenham. The experience from start to finish was first class. The units and equipment supplied was very high quality and the advice and service was second to none.
Thursday 27th May 2021

Elliot Cargill
5 Star
First experience with Howdens in Chippenham and they have been fantastic and extremely helpful. Nothing seemed to be too much trouble and Karen in particular went above and beyond to arrange my order and delivery date.
Friday 30th April 2021