Howdens - Park Royal

I ordered a full kitchen in November last year and after delays in delivery, I received an incomplete kitchen. One of the tower units when delivered was damaged to the extent that it was not unloaded. After sending several communications to get replacement tower unit, months later I am still trying to get a response on when I can expect my deliver. The kitchen installment has now been delayed several months.

James Everett
5 Star
Howdens Park Royal has been a god-send for my partner and I. We ordered a kitchen from them earlier this year and only just installed it, which is when we realised our order wasn’t all quite right for our space. This was mostly down to our builder’s error but there was a couple of mix-ups from their side too. However, unlike our builders, Howdens put their hands up to it, apologised and even made sure we found solutions to where our builders went wrong. When you’re going through hell with a build and a supplier goes above and beyond to help you out of a mess, it means a lot. A staff member called Harry went the extra mile to look after us and the store manager Will is clearly the kitchen guru. It always makes you feel valued when the manager goes out their way to help you. Five stars from us.
Friday 9th June 2023

Jacina Coyne
5 Star
Super knowledgeable and very helpful staff. Great products. Got a kitchen door and hardwear. Best prices on adhesives and also on CT1 - cheaper than toolstation. Thanks for all your help especially Ruby.
Wednesday 17th May 2023

Dorin Burcus Coman
5 Star
Top customer service Frankie helped us with several projects Really proffesional approach Thank you Frankie🙏🏼🙏🏼🙏🏼
Thursday 9th March 2023

Susan Charle
5 Star
Omg. I don't have words to describe my shopping experience here. "Simply the best" in every way. The staff are fabulous. Especially Jacqui and Frankie. They had the patience of saints while they helped me to design my "dream" kitchen. I did change my mind about the actual re-layout of my existing extension 3 times but they didn't mind. Frankie's excellent product knowledge helped overcome a building issue that could have meant me not having an eye level oven. I will post some photos. I am probably one of the happiest customers around. My kitchen is fantastic. All of the staff at this branch are friendly and welcoming. Returning un used items was hassle free. They put a new meaning to service with a smile 👍😁
Monday 9th November 2020

Nikos Koraqi
5 Star
Good stuff, very professional and very friendly
Friday 21st April 2023