JKA Home Solutions

lifes for living
1 Star
So Jka done a wet room via a grant from the council for my father who’s a 79 year old disabled me work carried out was on time like they said and they was clean and friendly… 2 years later all the shower wall tiles have popped and 3 or 4 tiles have actually falling off the wall… I callled the office and after 2 or 3 calls they sent someone out to inspect…. On inspection they took photos and they are trying to blame the fan being turned off… they have clearly turned the switch in the off position taken a photo and submitted it to the council saying that’s the reason why they have fallen off… My father have carers to help shower him and I showered him one of the last times before they fell off the wall and guess what? Yep you guessed it the fan was on and working fine… yea it might have abit of dust in the fan but it works perfect… So I’ve just been to my dads and had a look at the so called isolation switch being turned off… there’s nothing to turn off it’s a fuse which the fan is working perfectly it’s a humidi stat fan (which run constantly) it also have a high power cord you pull before you go in the shower… The isolation switch and fan they took pictures of and submitted to the council is for my dads toilet wc which is a separate room which they did not touch… So basically these people are just liars! Trying to get out of something shoddy…And if you are thinking who am I to to judge well I am a builder and have been in the trade for nearly 21 years… and I would do my dads wet room again but I’m due to have heart surgery in a couple of weeks! I am pretty disgusted they are using the fan as excuse…. Without taking more tile’s off to see if the shower had a small leak dripping behind the tiles! This is poor customer service
Friday 4th February 2022

Ronnie Perfect
5 Star
From survey to completion Andy and his team were kind courteous and listened to what we needed Our new wet room is truly amazing with everything we needed to stay in our home together thank you so much JKA
Wednesday 5th December 2018

Jacq Hartnell
5 Star
Prompt service. They were recommended to me, and I in turn have recommended them to others.
Wednesday 9th June 2021

Graham Tester
5 Star
Great service, great price my new wet room is truly beautiful. Thanks guys
Tuesday 28th July 2015

Victoria Lee
5 Star
Reliable, hard working company. Great staff, highly recommended!
Thursday 11th May 2017