Magnet

Welcome to us Welcome to your Magnet showroom Archwa y– we’re open and our kitchen experts are ready to welcome you in store.There’s nothing quite like the feeling of seeing your dream kitchen for the first time. In our showroom, we have a stunning range of kitchens on display for you to explore – no appointment necessary.We also offer our bespoke kitchen design services and our teams are always on-hand to answer any questions and offer professional advice on starting your kitchen journey. If you’d like to arrange a time to talk with one of our experts, we have a choice of complimentary appointment types available:• Quick Advice Session 30 minutes• Virtual Design Consultation 60 minutes• In-Store Design Consultation 90 minutesSimply, choose the one that’s best for you and we’ll guide you through the process. Book your appointment using the button above or call us to arrange it directly.We look forward to meeting you.Your Magnet Archway team Read more Hide Our design service Starting with your first, free consultation, your experienced Magnet designer will be by your side to walk you through the design process and give expert advice at every step.

Ashleigh Loeb
2 Star
Despairing with this branch. Absolutely regret using their own “fitting service” (aka taking more money for fitters who have no knowledge of the products & not a clue what they’re doing. I recently emailed them about the problem shown in the picture (kitchen fitters cut a hole far too big for even a triple plug socket & used pen that doesn’t come off on backsplash). No response. Basically since I paid, manager has been entirely disinterested in any communication about the project. I’m happy with the worktop & unit products but the service & fitting have been dreadful.
Tuesday 7th December 2021

Aisling Traynor
2 Star
I had a very good experience with magnet pre-sales but the aftersales service has been terrible. Our kitchen was fitted just as lockdown hit in March/ April and when it arrived, there were missing parts which my fitter reported to the archway store. Given the lockdown I could understand a delay in getting these sorted but the Magnet warehouse re-opened in May. Patiently waited for them to get up to speed and provide the missing parts but still no news come June when I got in touch direct. The response was very slow (4-6 weeks) and they said they were on it and then the updates stopped. I last got a response from them on the 16th of July and have followed up loads since and no reply at all in 2 months. I then took to twitter and was told 5 days ago someone from customer care would contact me but nothing. My fitter was contacted to say they had missing parts (I was not contacted at all) and today he went to collect the missing parts but guess what, they are not all there/ and/or wrong? I can forgive some delay during this challenging period and I was patient but I cannot believe their lack of contact/ courtesy to even update me in 2 months and counting. Regular contact to apologise and explain the delays would really help. They are hiding behind the fitter and more importantly 6 months on, kitchen still not finished due to missing parts. 2 stars only as initial service was good, otherwise would be one. They are currently promising Christmas installation if you order by 31st of October. If my experience is anything to go by, that won't happen. Don't take the risk and don't use this store.
Friday 18th September 2020

Jamie Wheeler
5 Star
Karim was excellent. He’s clearly a very experienced kitchen designer and is very knowledgeable. Easy to contact and helpful in resolving design issues and when we needed some extra items delivered.
Friday 20th August 2021

Alison Ntim
4 Star
Lovely people, but could have been a bit more helpful with knowledge
Friday 3rd August 2018

Steve Honest
2 Star
Struggled here with staff and quality of products.
Saturday 22nd June 2019