Refresh Renovations - Leeds & Wakefield - Sophia & Francisco Rojas

Training as an Accountant before moving on to procurement for the Gas and Oil Industry, Sophia Rojas is ready to manage your home renovation, taking all the stress and hassle out of the process for the homeowner.  Sophia’s strengths in planning and forward thinking combined with Refreshes bespoke processes and systems enable her to fully manage the project ensuring it remain on budget and within timescales A Passion for Home Renovation Designs With a creative eye for design and a love of country living, Sophia brings the perfect combination to Leeds and North Yorkshire home renovations.  As the President of Seoul International Women’s Association, having managed a successful Bazaar with the diplomatic community and raising money for charities in Korea, Sophia is kind and compassionate offering her customers a friendly face to turn to throughout their home renovation. Sophia lives in Bedale with her Husband Francisco, their two children, dog (Bertie) and horse (Conker), and collectively they are looking forward to helping homeowners avoid the pitfalls of traditional building projects: “We witnessed friends and family, time and again struggle to get trades to quote or complete work in an organised, timely manner, so we understand the customers need for projects to manage timelines and budget, and Refresh’s process solves all of these issues” We approached Refresh Renovations to discuss some ideas we had to improve our home. The consultant Sophia was extremely helpful and professional (despite our failure to remember the scheduled meeting). She outlined the processes, and timetables, the various steps involved and what the outcome would be. We concluded that we did not want to proceed due to the upheaval it would cause at this point in our lives. However, we would happily commission Sophia and Refresh Renovations to take forward our plans into the future when our situation changes. They were very impressive. Renovation Consultant: Sophia Rojas Guy and his team have worked on two renovations for us and both have been hassle free thanks to their professionalism, consideration and can-do attitude. Genuinely helpful, adaptable in their work and very tidy! A real pleasure to deal with, we wouldn't use anyone else for our building work. If you would like to find out how Refresh Renovations can support you with a high quality, efficient home renovation, get in touch today. Your local Refresh Renovations consultant will be happy to meet with you for a free, no obligations consultation. We approached Refresh Renovations to discuss some ideas we had to improve our home. The consultant Sophia was extremely helpful and professional (despite our failure to remember the scheduled meeting). She outlined the processes, and timetables, the various steps involved and what the outcome would be. We concluded that we did not want to proceed due to the upheaval it would cause at this point in our lives. However, we would happily commission Sophia and Refresh Renovations to take forward our plans into the future when our situation changes. They were very impressive. Renovation Consultant: Sophia Rojas It has been an absolute pleasure working with Sophia and Tom, from Refresh. Top quality service and communication from start to finish. Professional down to every detail, with no missed appointments, and no stone left unturned. Divisions above, "average builders from down the road." On time and on budget - Don't doubt it!

Giddykipper Number 1
2 Star
I asked for a meeting with Refresh Renovations and told them very specifically, my requirements. A meeting was scheduled for 10am today. This DID NOT take place. I was offered a “zoom” meeting this morning just before my appointment. This was not what I wanted ; ( I prefer “face to face “ rather than zoom, to be able to get a real “ feel” about the person and the company.) The zoom offer came after I had re-scheduled an already busy day, so my time had already been allocated…. and my morning was wasted. The reason Sophia did not turn up was because of “childcare problems” apparently, ( not child illness.”) If this was a professional company, then childcare would not be an issue, … it should NOT be an issue. I was told that it would take “ a while for her to get across Leeds,” but as she had not even set off this was of no relevance. The point is…. You make an appointment and you TURN UP…. end of…. No excuses. That’s professional. If there are extenuating circumstances then you reschedule BEFORE the day you are meant to arrive. We are ALL busy people with commitments Sophie, not just you I’m afraid. I had already stipulated that the bathroom layout would be unchanged in a previous phone call, but was really angry to learn that because I was not using Sophie’s “ design service,” THAT I COULD NO LONGER HAVE A QUOTE OR THE JOB DONE!! So that was it for me. No quote, no work, no hope of a new bathroom and two en suites. WHAT A JOKE!! I had previously given my timescale and was told this was possible but it seems that I was misled about this too, as the “ one month start” was now estimated to be “ at least 3 months” …….as “it was difficult to get workmen to a particular timescale.” I thought that was the whole point of having a “ project managed” job done!! Apparently all their workmen ( which are not employed by them, so they are reliant on them being available) were working on “different projects! “ To say I am disappointed is an understatement. I am now another 3 weeks on and no nearer any work being done. I feel that this company REALLY MISLEADS on what it offers and on its promises. I could have gone independently to a bathroom company myself, but thought that I would save the “ hassle” by having it all project managed. BIG MISTAKE!! Also… a big mistake for the company because had they been reliable I could have kept them busy for a considerable time as we have several other properties that need future renovation.
Tuesday 28th June 2022

Az Z
5 Star
We requested for Refresh to come and quote for our Garage conversion. Sophia was very responsive and booked us in. Sophia was very easy to communicate with and although we decided not to proceed further on our project for other reasons, we were very impressed with her professionalism and the Refresh project process. We will be very much using Refresh for our future building projects.
Monday 1st November 2021

Chris Allen (Likced)
5 Star
It has been an absolute pleasure working with Sophia and Tom, from Refresh. Top quality service and communication from start to finish. Professional down to every detail, with no missed appointments, and no stone left unturned. Divisions above, "average builders from down the road." On time and on budget - Don't doubt it!
Wednesday 25th May 2022

tonic110
5 Star
Sadly, the job we required was not in the company remit . Even so , Sophia was very pleasant and helpful. Even though I did not end up using their services, from the way I was helped I would strongly recommend this company.
Sunday 14th August 2022

Panchapakesan Balaji
5 Star
Great service. Very organized and professional. Involving us (customer ) at every step and listening to our requirements well. Good design team that helped us with their ideas
Thursday 6th October 2022