SDL Property Management

Phil P.
1 Star
I rented a property off these thieves for 2 years. From the date I moved in (17th December), I had issues - no hot water until 24th December. Their response - it wasn't an emergency as I had a kettle! The heater in the living room gave my young nephew an electric shock. The electrician attended, removed it and took it away. Two weeks later I had to contact them to chase, and they said that they were not replacing it as had "been ripped off the wall by the tenant". I asked them to return it so I could arrange for my own inspector, and they said they didn't know where it was. They have a policy that if you make 3 or more complaints to them, you get issued with a Section 21 Notice, and has 8 weeks to leave. However, they harass you to leave earlier. When I moved out, I cleaned the flat so it was spotless. Cleaned the oven so it looked practically new (as god as it could be after 2 years of use). Re-painted the flat. Whoever was moving in after me could have moved in the day I moved out without having to do anything. Liv DifRent told me that the people who inspect the properties are independent people, and don't work for them. The obnoxious, scruffy man who came to do the inspection actually told me that he DID work for Liv Difrent. He was at the property over 2 hours doing the inspection. It was a one bedroom flat. I swear, if he could have climbed in the oven, he would. At one point he was hanging backwards over the balcony looking at the brickwork outside the balcony doors. It's a shame he didn't fall over it. It's clear that they are told to find fault with everything. This is what they charged for: Clean £100 Remove tile and make good £160 (I'd had tiling up on by a professional, behind the sink to avoid water damage to the wall) Repaint throughout with Crown white emulsion £500 Fridge Drawers £120 Shower hose £20 Total £900 This was to be taken from a deposit of £575! This is a tactic to frighten people from challenging the charges with DPS. People think that if they appeal, they will loose and have to pay the additional amount, so they cut their losses and walk away. I did challenge it. Although I didn't get my full deposit back, the DPS stated that the charges for the shower hose and fridge drawers were extortionate, and charged a total of £15, and also would not allow the £500 charge for re-decorating. I would advise anyone not to rent of these people. They trade under a number of names, such as SDL Properties. The staff are rude and lie at every opportunity. They are no more than criminals, and will think nothing of stealing your money.
Monday 17th January 2022

Bob Rowe
5 Star
I live on a small housing development for people over 55 years of age, we are a self run development & use SDL as our management agents. We have had excellent service with our preparation of tradespersons contracts & the administration needed for the 39 properties involved. In dealing with the occasional item that needed immediate repairs being carried out our SDL team have been extremely professional in arranging repairs from their accredited tradesmen.
Thursday 15th November 2018

nicole martin
5 Star
Great service
Friday 20th March 2020