Smart Drainage Ltd

Sue Jenkinson
5 Star
I don't usually review but the work carried out here was so well conducted even our neighbours commented on the hard working, polite and very pleasant team, who always left everything tidy at the end of each day and end of the job. The ma who helps in our garden was also amazed at how little impact, all easily recoverable, the work and machines had made. Thank you all.
Tuesday 16th May 2023

G.P. Wayne
5 Star
After the shock of discovering my sewerage system was no longer legal, and had to be replaced, I was dismayed that the first three local companies I approached seemed unsuitable: one never called back, another failed to send a quote after two reminders, and the third was too expensive to be credible. Then I got in touch with Nigel Gillies at Smart Drainage. The difference was clear from the outset; a prompt visit and preliminary site survey was followed by an equally prompt quotation that was both detailed and thorough. Everything Nigel told me made sense, and his experience and professionalism were reassuring given the difficult terrain (on the side of a steep hill) and the importance of getting the job to the standard required for legal compliance. Smart Drainage took care of every detail, from providing the heavy equipment needed to liaison with building control and installing the electrical circuits necessary to power the Sewage Treatment Plant they recommended. Nigel even arranged for me to visit a previous installation of the same plant (a Marsh Ensign with an internal compressor) as I was concerned about the noise of the pump. He told me the Ensign was silent, and he wasn’t kidding: I stood on top of the cover and had to ask if it was turned on! My visit also had another advantage, because the home-owner could not have been more complimentary about the service he received, the quality of the work or the helpfulness of the installation team – and he didn’t exaggerate. In due course after agreeing the quotation, a three-man team arrived, and work proceeded at a pace that demonstrated they knew exactly what they were doing. It was a pleasure to have them on site; helpful, considerate and thorough, they got the job done with impressive efficiency, and restored my garden, patio and surrounding area before leaving. The electrician wired up the system, and a few days later I received the certificate of compliance from building control. I have no reservations in recommending Smart Drainage. They did an outstanding job, on time and on budget, addressed every problem in a constructive way and did a job that was as commendable for its professionalism as it was for the efficiency with which it was completed. Graham Wayne, Meeth
Tuesday 16th March 2021

John Roberts
5 Star
We were impressed by the “can do” approach of the Smart Drainage team. They sought to be helpful at every point and were a pleasure to work with. John Roberts
Tuesday 23rd May 2023

P W
5 Star
After experiencing difficulties with another company surveying our drains we were very happy with Smart Drainage. They were very thorough and professional in doing the survey.
Sunday 2nd April 2023

Stephanie Crawford
5 Star
The work was completed on time and on budget. The guys were outstanding in working through issues and resolving calmly. The brickwork is as though it was never all taken up .The quality of their work was excellent. The guys on the ground completing the work were friendly , helpful and explained what was happening as they moved through the job. I would absolutely recommend Smart Drainage.
Monday 26th September 2022