Smithers Purslow

Russ Elmes
5 Star
We had Smithers Purslow run a difficult insurance claim for us. We had one of their structural engineers ‘David McLaughlan’ work with us in an attempt to diagnose and resolve the issues we were experiencing. David has done an outstanding job on this claim in relation to diagnosing, understanding and being a big part of the the solution to the problem. He has interacted with all parties involved giving everyone ongoing updates. He was the person who put together a detailed critical path of what needs to happen, when and to what specification. He was honest, up front and professional throughout being one of the best representatives for any company I have ever come across. As such I couldn’t recommend Smithers P. highly enough.
Tuesday 14th September 2021

Tony Avery
5 Star
I have had Smithers Purslow deal with my late fathers property which had to be re designed and re built after a fire. I must say that they were amazing from start to finish. They kept me informed throughout and made the process very easy indeed. A special thanks to Paul Thomas who continued to go that extra mile. If you are in doubt with who to use for your next project then look no further. Thanks again Tony Avery
Wednesday 20th January 2021

Jeffrey Salmon
5 Star
I am a director of a firm of loss assessors helping claimants with their Insurance claims. We’ve been in business for 37 years and on a very regular basis we have to advise clients to instruct chartered engineers/surveyors to project manage the building/refurbishment of their homes after fires/floods. This company were recommended to us by one of several builders that we are considering for the tender process. Whilst we had heard of the company before we had never used them. We are delighted to heartily recommend them and it has been absolute pleasure over the past 12 weeks working with them. We have found them to be exceptionally efficient especially when it comes to fast response times. So often we find surveyors/architects to be a very “fluffy“ profession and often taking an age to respond to our own correspondence. Necessarily we have to be very pedantic and “nitpicky” when representing claimants and everyone of our queries is always met with prompt and eminently useful responses. This company have very much “opened our eyes” to how a surveying/engineering firm should be run. The project we are currently working on will mean that we will be in near every day contact with them for the next 14 months and we feel that our clients couldn’t be in better hands. We have already recommended them to another residential customer.
Thursday 8th October 2020

Steve Callaghan
5 Star
I have been supported by the team at Smithers Pursloe for 4 years in a particularly difficult case against an insurer and a building management company - long story short the team from SP were excellent and I have no hesitation whatsoever in recommending them. Andrew Bussey in particular has been superb.
Friday 12th February 2021

Mike Pace
5 Star
We used the service of Smithers Purslow to investigate a subsidence defect and to make recommendations on repairs. Very professional service. Thank you
Monday 31st January 2022