Thomas Hedley & Sons
Construction, Roofing
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0191 265 2123
100 Heaton Rd, Newcastle upon Tyne NE6 5HN, UK
Area Served:Within 4 miles (6.4km) of 100 Heaton Rd, Newcastle upon Tyne NE6 5HN, UKGet more exposure
Construction firm based in Newcastle
Since 1974, Thomas Hedley Roofing & Building has been providing a comprehensive service for our domestic, commercial and industrial customers. The company has a considerable local reputation for quality and reliability, two aspects on which we pride ourselves.
As a family run company with a team of 20, clients can be certain of both the skill and capability to carry out large and complex contracts and the ability to provide a personal, tailored service for both roofing and building.
Why choose Thomas Hedley Roofing and Building?
All of our work is fully guaranteed, from repairs to new builds. Whatever your requirement, the experts at Thomas Hedley Roofing and Building will work with you to find a solution.
Google Rating: 2.7 out of 5 stars (17 total ratings)
des graham5 Star3rd time we've had them out, always come and give a quote them it's up to you, always finished to a high standard!Saturday 19th February 2022
Scott Reid5 StarGreat roofers, thanks for helping me out after storm damage.Monday 7th February 2022
The Bluebell5 StarExcellent work and prompt at the right priceMonday 18th October 2021
Judith Crozier5 StarGreat professional service. Very friendly and great advice.Monday 23rd November 2020
Nicola Hawdon1 StarMy landlord hired Thomas Hedley & Sons to complete a full roof repair in August 2019. There were issues with getting the scaffolding up prior to the work taking place, and when dealing with Thomas Hedley on the phone, he came across rude and aggressive.
After the work was completed, there was mess left behind as well as a broken pot in the back yard. It also appeared that one member of team let themselves into my property using the loft hatch to go to the bathroom. I offered the keys on a number of occasions as was advised this wasn't necessary. I always ensure the bathroom door is closed properly and wouldn't even open if a gust of wind was to blow through the house, yet I came home one day to find a large amount of debris under the loft hatch and the bathroom door wide open.
Upon inspecting the loft, it was evident the mess inside had not been cleaned up. It took until March 2020 for this to finally be cleaned despite numerous calls to Thomas Hedley and numerous cancellations or no shows from them.
There was also an issue with water still entering the property around the chimney breast. Thomas Hedley spoke to me in person about this and advised it was coming in from my neighbours property as the pointing hadn't been finished on their chimney and spoke to me in a very condescending tone when I advised him the water was coming in from around the flashings on my side of the chimney. He said he put a leaflet through their door for them to contact him. After speaking to my neighbours it was clear this hadn't happened.
My landlords in the end got a second contractor out to fix this issue and upon the work being completed it was noted that there were tiles missing around the chimney and this was an error on Thomas Hedley's part as this should have been completed when the roof was being replaced.
I would not recommend this company to anyone.Tuesday 28th July 2020
