Wren Kitchens Worcester
Kitchens
Upgrade this listing
Website |
01905 560058
Unit D, Elgar Retail Park, Worcester WR3 8HP, UK
Opening Hours:
Area Served:Within 4 miles (6.4km) of Unit D, Elgar Retail Park, Worcester WR3 8HP, UKGet more exposure
About our Worcester showroom
Our Worcester showroom is located in the Elgar Retail Park, an easy 11-minute drive from Worcester city centre. It offers visitors free parking and wheelchair access, and inside there is air conditioning, free Wi-Fi, and a kids’ play area. It’s even pet friendly!
What’s more, this showroom is jampacked with kitchen goodies. With a total of 56 full-size kitchen displays, dual-screen 3D software that allows shoppers to visualise their dream kitchens, a design studio and expert designers, unit comparison bays, and a whole host of appliance, hardware and flooring displays, you’re sure to find the perfect kitchen for you.
Google Rating: 4.5 out of 5 stars (31 total ratings)
Allison Lloyd5 StarVery happy with the service and quality of my new kitchen. Skilled kitchen fitter had a superb eye for detail and was respectful of our property. Greg (our designer) had the exact vision that i had when we discussed and designed the kitchen. Delivery drivers were also great. The delivery was made in heavy torrential rain, they got drenched but never grumbled or stopped smiling whilst making the delivery. Well done to all.Monday 13th June 2022
Doug Langdon5 StarWe extremely helpful salesman. He was very tolerant and knowledgeable. Knew how to sell the product without using pressure tactics, which was important to us.Monday 4th July 2022
Taylor Cordell1 StarHaving to re write this seeing as our first review has been taken down.. wonder why?
DO NOT TOUCH WITH A BARGE POLE..
Sold a dream in the showroom and to be fair the only credit can go to Brandon who dealt with us in the Worcester showroom. All was going smooth until delivery. The delivery date came about and it wasn’t until the Wren delivery drivers handed us a letter that wasn’t even addressed to us (which suggests this happened regularly) to say that our kitchen delivery would be incomplete with no oven or dishwasher on the lorry. No date or any information was given to us as to when we would receive the appliances and after having to wait half an hour on hold to customer services it would be another 2 weeks for the dishwasher and another 4 weeks for the oven. We then asked for a refund for the appliances and have had to source elsewhere due to ridiculous waiting times… they then sent an email informing us that a refund had been processed.. only to be refunded on the wrong card.
Numerous parts were missing from the kitchen and several units were damaged when unpacking them which meant our kitchen fitter spent a day trying to figure out what was actually delivered and what he could actually fit that wasn’t damaged rather than fitting our kitchen which we were paying him to do. Due to several items not being delivered our kitchen fitter had to slightly modify our kitchen which we told customer service whilst complaining… only to be told by the rude woman on the phone that our kitchen warranty would be void because we had to modify and work around missing parts BECAUSE THEY DIDNT SEND THEM OUT🤣.
They have also sent us a hob without a venting kit so at the moment all we have is units in our kitchen and not a single working appliance seeing as wren failed to deliver and then have left us hanging to dry when trying to find out when our appliances will be with us.
Do not make the same mistake as us and go elsewhere when looking to buy a new kitchen.Sunday 20th March 2022
chinju John5 StarSo happy with our kitchen. We had it a year ago.
Still looks new. All items are good quality. The staff spent time to design the kitchen and helped with all amendments required.Tuesday 17th May 2022
Steve Reynolds4 StarA couple of design hiccups and a few problems with damages especially cooker put out for delivery badly damaged. Overall service good and product range well made. Kitchen looks great 😀Tuesday 14th June 2022
